# FormsAI Help Centre

> The documentation for FormsAI (https://formsai.dev), a form builder for one-question-at-a-time forms, surveys and quizzes. 167 articles in 19 collections, written from what the product does, with Free and Pro differences called out. The app is at https://app.formsai.dev/app. Last updated 2026-10-26.

## Getting started
Make an account, build your first form and get your first response.

- [What FormsAI is and how it works](https://docs.formsai.dev/getting-started/what-is-forms): FormsAI builds forms, surveys and quizzes that ask one question at a time, with logic, themes, payments, bookings and results built in.
- [Create an account and sign in](https://docs.formsai.dev/getting-started/create-an-account): Sign up free with your email, Google or Apple. No card needed.
- [Create your first form](https://docs.formsai.dev/getting-started/create-your-first-form): Start from scratch, from one of 48 templates, from a form file or by describing it to Filo, then add questions and publish.
- [Start from a template](https://docs.formsai.dev/getting-started/start-from-a-template): 48 templates for leads, feedback, events, research, hiring and more, each a real form you can change completely.
- [Publish, update, close or unpublish a form](https://docs.formsai.dev/getting-started/publish-your-form): Publish makes your draft live. Later edits stay in the draft until you publish changes. Close, reopen or unpublish from the Publish menu.
- [Find your way around the app](https://docs.formsai.dev/getting-started/find-your-way-around): The sidebar, projects, search, notifications and where every page lives.
- [Keyboard shortcuts](https://docs.formsai.dev/getting-started/keyboard-shortcuts): Every shortcut in the builder and the app, plus the keys respondents can use.

## Building forms
The builder, screens, text, validation, layouts, preview, versions and organising your forms.

- [A tour of the builder](https://docs.formsai.dev/building-forms/tour-of-the-builder): Five tabs (Build, Design, Logic, Share, Results), a screens rail, a live canvas and a settings panel.
- [Add, reorder, duplicate and delete screens](https://docs.formsai.dev/building-forms/add-and-arrange-screens): Add questions with + or /, drag to reorder, duplicate with ⌘D and copy screens between forms.
- [Edit text on the canvas](https://docs.formsai.dev/building-forms/edit-text-on-the-canvas): Click any title, description, button or label on the canvas to edit it in place, and type @ to recall an answer.
- [Welcome screens, statements, groups and endings](https://docs.formsai.dev/building-forms/welcome-statements-and-endings): The four screens that aren't questions: a first impression, a note between questions, a titled section and the thank-you.
- [Group questions into sections](https://docs.formsai.dev/building-forms/question-groups): A question group is a titled section; the questions under it are numbered 3a, 3b, 3c.
- [Required answers and validation](https://docs.formsai.dev/building-forms/required-answers-and-validation): Make a question required, and set lengths, number ranges, decimal places, date ranges, selection counts and text patterns.
- [Pre-filled default answers](https://docs.formsai.dev/building-forms/default-answers): Give a question an answer people start with, and fill it from a hidden field in the link.
- [Question references for exports and integrations](https://docs.formsai.dev/building-forms/question-references): A reference is a stable name for a question that exports, webhooks, the API and prefill links use, and it survives title edits.
- [Change a question's type](https://docs.formsai.dev/building-forms/change-a-question-type): Turn a question into another type and keep its title, required setting and choices where they fit.
- [Add images, video and layouts to a screen](https://docs.formsai.dev/building-forms/layout-and-media): Five layouts (centred, stacked, split left or right, backdrop) with an image, a video or a YouTube, Vimeo or Loom embed.
- [Preview your form](https://docs.formsai.dev/building-forms/preview-your-form): Try the form as respondents will, on desktop, tablet or phone sizes, from the start or from any screen.
- [Autosave, undo and version history](https://docs.formsai.dev/building-forms/autosave-undo-and-versions): Every edit saves itself, 200 steps of undo, a warning when another tab changes the form, and every published version kept.
- [Export and import a form file](https://docs.formsai.dev/building-forms/export-and-import-a-form-file): Download a form as JSON and create a new form from it, in your account or someone else's.
- [Find, duplicate, archive and delete forms](https://docs.formsai.dev/building-forms/manage-your-forms): The Forms page: search, filter by status, sort, switch between list and grid, and each form's menu.
- [Organise forms into projects](https://docs.formsai.dev/building-forms/projects): Projects are folders in the sidebar that keep related forms together, each with an icon and a colour.

## Question types
All 25 question types: what each one asks, its settings and how answers come back.

- [All 25 question types at a glance](https://docs.formsai.dev/question-types/all-question-types): Text, choice, scale and other question types, every one on every plan.
- [Short text and long text](https://docs.formsai.dev/question-types/short-and-long-text): Open answers in one line or several, with character limits, validation rules and optional Filo follow-ups.
- [Email, phone and website](https://docs.formsai.dev/question-types/email-phone-and-website): Typed answers that are checked for a valid email address, phone number or web address.
- [Number](https://docs.formsai.dev/question-types/number): A numeric answer with a minimum, maximum and how many decimal places are allowed.
- [Contact info](https://docs.formsai.dev/question-types/contact-info): First name, last name, email, phone and company on one screen, each switched on and required separately.
- [Address](https://docs.formsai.dev/question-types/address): Address, address line 2, city, region, postcode and country, with a country list you can preselect.
- [Multiple choice](https://docs.formsai.dev/question-types/multiple-choice): Pick one or several options, with letter keys, “Other”, random order, selection limits and exclusive options.
- [Picture choice](https://docs.formsai.dev/question-types/picture-choice): Options shown as images, with or without labels, for one or several answers.
- [Dropdown](https://docs.formsai.dev/question-types/dropdown): One answer from a long list that people can type to search, such as countries or products.
- [Yes / No](https://docs.formsai.dev/question-types/yes-no): A quick either-or with your own labels, answered with a click or the Y and N keys.
- [Ranking](https://docs.formsai.dev/question-types/ranking): People put 2 to 30 options in order by dragging or with arrow buttons.
- [Matrix](https://docs.formsai.dev/question-types/matrix): Rate several statements (rows) on the same answers (columns), like a Likert grid. On phones each row becomes a card.
- [Rating](https://docs.formsai.dev/question-types/rating): Stars, hearts, thumbs or numbers, from 3 to 10 steps.
- [Opinion scale](https://docs.formsai.dev/question-types/opinion-scale): A numbered scale from 0 or 1 with labels at the ends and in the middle.
- [Net Promoter Score®](https://docs.formsai.dev/question-types/net-promoter-score): The standard 0–10 “how likely are you to recommend us” question, with your NPS worked out in Results.
- [Date](https://docs.formsai.dev/question-types/date): A day, month and year typed in your chosen order, with the earliest and latest dates allowed.
- [File upload](https://docs.formsai.dev/question-types/file-upload): Let people send up to 10 files of up to 100 MB each, of the types you choose, optionally copied to Google Drive.
- [Scheduler: let people book a time slot](https://docs.formsai.dev/question-types/scheduler): Respondents pick a time from your weekly hours inside the form; the slot is held while they finish and confirmed when they submit.
- [Payment](https://docs.formsai.dev/question-types/payment): Take a card payment inside the form through your own Stripe account, for a fixed price, an amount people choose or a total from logic.
- [Signature](https://docs.formsai.dev/question-types/signature): People draw a signature with a finger, pen or mouse, or type their name, and it's saved as a PNG.
- [Video and audio answers](https://docs.formsai.dev/question-types/video-and-audio): Respondents record an answer on their camera or microphone, watch it back and send it, or upload a file instead.
- [Checkbox (consent)](https://docs.formsai.dev/question-types/checkbox): One tick to confirm or agree, with an optional link to your terms.
- [Legal](https://docs.formsai.dev/question-types/legal): Show full terms in a scrollable box with an explicit accept or decline.

## Logic
Branching, show and hide, scores, calculations, recall, hidden fields and prefilled links.

- [How logic works](https://docs.formsai.dev/logic/how-logic-works): Rules run when someone leaves a screen. Each rule checks conditions and then jumps, shows or hides screens, or changes a score.
- [Branch with conditions and jumps](https://docs.formsai.dev/logic/branching-and-jumps): Send people to different questions or endings depending on their answers, hidden fields, variables or device.
- [Show and hide screens](https://docs.formsai.dev/logic/show-and-hide-screens): Keep a screen out of the form until a rule shows it, or hide a screen depending on an answer.
- [Scores, quizzes and variables](https://docs.formsai.dev/logic/scores-and-variables): Add, subtract or set numbers as people answer: quiz scores, lead scores, prices and totals. The score is saved with every response.
- [Recall answers in your questions](https://docs.formsai.dev/logic/recall-answers): Use an earlier answer, a hidden field or a variable inside a title, description or email: “Thanks, Ada!”
- [Hidden fields and UTM tracking](https://docs.formsai.dev/logic/hidden-fields): Pass values in the form's link, like ?utm_source=newsletter or ?customer=123, and keep them with each response without asking.
- [Pre-fill answers from a link](https://docs.formsai.dev/logic/prefill-from-a-link): Add a question's reference to the URL and its answer is filled in before the form opens: ?email=ada@example.com&plan=Pro.
- [The flow map and logic warnings](https://docs.formsai.dev/logic/flow-map-and-warnings): See every jump as an arrow down the form, and catch loops, dead ends and rules pointing at deleted screens.
- [Calculate a price or total](https://docs.formsai.dev/logic/calculate-a-total): Use a number variable as a running total, show it with recall and charge it with a Payment question.

## Design & themes
Themes, colours, fonts, backgrounds, shapes, motion, branding and custom CSS.

- [Themes and saved themes](https://docs.formsai.dev/design/themes): Pick one of 12 themes, adjust it, and save your own to reuse on any form.
- [Colours and contrast checks](https://docs.formsai.dev/design/colours-and-contrast): Set the background, question, answer, button, accent and error colours, with a warning when text would be hard to read.
- [Fonts and typography](https://docs.formsai.dev/design/fonts-and-typography): 11 fonts for headings and body, sizes, heading weight, line height, letter spacing and alignment.
- [Use your own font](https://docs.formsai.dev/design/upload-your-own-font): Upload a WOFF2 file and use it for headings, body or both.
- [Backgrounds: gradients, images, video and patterns](https://docs.formsai.dev/design/backgrounds): Solid colour, linear or radial gradients, a photo with an overlay, a looping video, or a pattern, plus film grain.
- [Layout, corners, buttons and inputs](https://docs.formsai.dev/design/layout-and-shape): Content width, padding and vertical position; corner radius, borders, shadows, button style and input style.
- [Transitions and motion](https://docs.formsai.dev/design/motion): How screens change (slide, fade, scale or none), how fast, the easing, a blink on select and confetti at the end.
- [Logo, footer text and the Made with FormsAI badge](https://docs.formsai.dev/design/logo-and-branding): Add your logo, a line of footer text, and choose whether to show “Made with FormsAI”.
- [Progress bar, question numbers and hints](https://docs.formsai.dev/design/progress-and-question-numbers): Show progress as a bar or steps, number your questions, and choose the arrows and keyboard hints people see.
- [Style one screen differently](https://docs.formsai.dev/design/style-one-screen): Override the theme's colours on a single screen, such as a dark welcome screen or a bright ending.
- [Custom CSS](https://docs.formsai.dev/design/custom-css): Fine-tune anything the Design tab doesn't cover with CSS that only applies to your form.

## Sharing & embedding
Links, QR codes, embeds, link previews and the settings that decide who can answer and when.

- [Share a link or QR code](https://docs.formsai.dev/sharing/share-a-link-or-qr-code): Copy your form's link, send it by email or social apps, or download a QR code for print.
- [Change your form's address](https://docs.formsai.dev/sharing/change-the-form-address): Pick a readable address like /f/spring-survey. The old address stops working.
- [Embed a form on your website](https://docs.formsai.dev/sharing/embed-a-form): Inline, popup, slider, side tab or a plain iframe: copy the snippet from Share and paste it into your page.
- [Embed in WordPress, Webflow, Squarespace, Wix and others](https://docs.formsai.dev/sharing/embed-on-website-builders): Where to paste the embed code in popular site builders, and when to use the iFrame mode.
- [Set the link preview for social and messaging apps](https://docs.formsai.dev/sharing/link-preview): Choose the title, description and image people see when your link is posted on social media, Slack, WhatsApp or iMessage.
- [One question at a time or all on one page](https://docs.formsai.dev/sharing/how-questions-appear): Choose how questions are shown and whether people can go back.
- [Close a form, set a close date or a response limit](https://docs.formsai.dev/sharing/close-a-form): Stop taking responses now, at a date and time, or after a number of responses, with your own closed message.
- [Password-protect a form](https://docs.formsai.dev/sharing/password-protect-a-form): People type a password before the form opens. It never leaves the server.
- [Save partial answers and let people resume](https://docs.formsai.dev/sharing/partial-answers): Keep answers from people who don't finish, let them pick up where they left off, and choose when a partial counts.
- [Redirect people after the form](https://docs.formsai.dev/sharing/redirect-after-the-form): Send respondents to your website after the last screen, or from a particular ending.
- [Form language and right-to-left text](https://docs.formsai.dev/sharing/language-and-direction): Buttons, hints and error messages in 25 languages, and right-to-left layout for Arabic and Hebrew.
- [Kiosk mode for events and front desks](https://docs.formsai.dev/sharing/kiosk-mode): Run a form on a tablet that resets after each person and keeps answers on the device when the internet drops.
- [Send respondents a confirmation email](https://docs.formsai.dev/sharing/respondent-confirmation-email) (Pro): Email people a thank-you with their answers after they submit, using answers in the subject and message.
- [Let people save a copy of their answers](https://docs.formsai.dev/sharing/copy-of-answers): Add “Save a copy of your answers” to the ending: a printable page, with nothing emailed.

## Custom domains
Put your forms on your own address, like forms.yourbrand.com, with HTTPS set up for you.

- [Connect a custom domain](https://docs.formsai.dev/custom-domains/connect-a-custom-domain) (Pro): Add a subdomain such as forms.yourbrand.com in Settings, point one DNS record at FormsAI, and every published form works on it.
- [Add the DNS record at your provider](https://docs.formsai.dev/custom-domains/add-the-dns-record) (Pro): One CNAME record points your subdomain at FormsAI. Here's where to add it, and the Cloudflare setting that matters.
- [Choose the form at your domain's root](https://docs.formsai.dev/custom-domains/form-at-your-domain-root) (Pro): Show one form at https://forms.yourbrand.com/ itself, while every form keeps its own address.
- [Custom domain statuses and troubleshooting](https://docs.formsai.dev/custom-domains/custom-domain-statuses) (Pro): What Live, Waiting for DNS and Needs attention mean, and how to fix a domain that won't connect.
- [Remove or change your custom domain](https://docs.formsai.dev/custom-domains/remove-or-change-a-domain) (Pro): Remove a domain to stop serving forms on it, then add a different one.

## Results & Smart Insights
Summary charts, responses, filters, tags, reports, exports, performance, spam and AI analysis.

- [Results: where your answers go](https://docs.formsai.dev/results/results-overview): A form's Results tab has five views: Smart Insights, Performance, Summary, Responses and Connect.
- [Read the Summary](https://docs.formsai.dev/results/summary): A chart or table for every question, NPS and averages, trends over time, and the controls to slice them.
- [Browse responses](https://docs.formsai.dev/results/browse-responses): Every response in a table: search, choose columns, open one to read it in full, print it or move through them with the keyboard.
- [Filter responses and set a date range](https://docs.formsai.dev/results/filter-responses): Show only responses that match: by answer, tag, ending, score, device, country, hidden field or response type.
- [Tag responses](https://docs.formsai.dev/results/tag-responses): Label responses (“follow up”, “VIP”, “bug”) and filter by those labels.
- [Saved views](https://docs.formsai.dev/results/saved-views): Save a Summary's filters, date range, hidden questions and display settings, and switch between them.
- [Share a live report](https://docs.formsai.dev/results/share-a-live-report): A private-by-default link to your Summary charts that updates as responses arrive. Written answers stay private.
- [Export responses to CSV, Excel or JSON](https://docs.formsai.dev/results/export-responses): Download every response, a filtered set or selected rows, and download the Summary as a PDF or CSV.
- [Performance: views, completion and drop-off](https://docs.formsai.dev/results/performance): How many people open, start and finish your form, how long it takes, and where they leave.
- [Spam protection and the Spam tab](https://docs.formsai.dev/results/spam): Bot checks, a honeypot and a speed check keep junk out; anything suspicious goes to Spam where you can restore it.
- [Generate test responses](https://docs.formsai.dev/results/test-responses): Fill Results with made-up responses that follow your logic, to check charts and integrations before you launch.
- [Delete responses and keep them only as long as you need](https://docs.formsai.dev/results/delete-responses-and-retention): Delete one or many responses for good, or set a form to delete responses automatically after a period.
- [Email alerts, the notification bell and the weekly digest](https://docs.formsai.dev/results/notifications-and-digest): Get an email for each response, see what needs you in the bell, and a Monday summary of every form.
- [Uploaded files, signatures and recordings](https://docs.formsai.dev/results/files-and-recordings): Where respondents' files are kept, how to open and download them, and copying them to Google Drive.
- [Smart Insights](https://docs.formsai.dev/results/smart-insights) (Pro): AI reads your responses and reports themes and sentiment in written answers, how questions move together, and which groups score higher.
- [Ask AI about your responses](https://docs.formsai.dev/results/ask-ai-about-responses) (Pro): Ask a question in plain words, like “What should we fix first?”, and get an answer from your responses.
- [AI analysis on a Summary question](https://docs.formsai.dev/results/question-analysis) (Pro): A short written read of one question's answers, right under its chart.
- [Transcripts of video and audio answers](https://docs.formsai.dev/results/transcripts) (Pro): Turn a recorded answer into text you can read, search and quote.

## Insights dashboard
How every live form is doing, and charts that combine or compare questions across forms.

- [Insights: all your forms in one place](https://docs.formsai.dev/insights-dashboard/insights-overview): The Insights page shows views, submissions and completion for every live form, and holds your Pro dashboard.
- [Build an Insights dashboard](https://docs.formsai.dev/insights-dashboard/build-a-dashboard) (Pro): Add charts that pull questions from different forms, such as satisfaction from January, February and March side by side.
- [Combine or compare questions across forms](https://docs.formsai.dev/insights-dashboard/combine-or-compare) (Pro): Add answers from several questions together, or show them side by side as separate series.

## AI (Filo)
Filo builds forms from a sentence or a photo, edits them on request, asks follow-ups and reads your results.

- [Meet Filo, the AI in FormsAI](https://docs.formsai.dev/ai/meet-filo) (Pro): What Filo can do, where to find it and what it costs.
- [Build a form with AI](https://docs.formsai.dev/ai/build-a-form-with-ai) (Pro): Describe the form you need, or attach a photo or screenshot of one, and Filo builds it: questions, choices, logic and all.
- [Edit a form with Ask Filo](https://docs.formsai.dev/ai/edit-with-ask-filo) (Pro): Ask for changes in plain words (“make it shorter”, “translate into French”, “ask why when the rating is low”) and undo any of them in one click.
- [Filo follow-up questions](https://docs.formsai.dev/ai/filo-follow-ups) (Pro): When an answer is vague, like “it was fine”, Filo asks one short follow-up on the same screen.
- [AI limits and fair use](https://docs.formsai.dev/ai/ai-limits) (Pro): Monthly allowances for builds, edits, analyses and follow-ups, and where to see what you've used.
- [How AI uses your data, and how to turn it off](https://docs.formsai.dev/ai/ai-and-your-data): What is sent to OpenAI and when, what is never sent, and the switch that stops AI reading responses.

## Integrations & webhooks
Google Sheets and Drive, Slack, HubSpot, Notion and more, webhooks, Zapier, Make and n8n.

- [Integrations: built in and connected apps](https://docs.formsai.dev/integrations/integrations-overview): What connects to FormsAI, which plan it needs, and where each one is set up.
- [Send responses to Google Sheets](https://docs.formsai.dev/integrations/google-sheets): Create a sheet for a form and every completed response becomes a new row a few seconds later.
- [Save uploads to Google Drive](https://docs.formsai.dev/integrations/google-drive): Copy uploaded files, signatures and recordings into a Drive folder for each form.
- [Connect Slack, HubSpot, Notion and other apps](https://docs.formsai.dev/integrations/connect-an-app) (Pro): Sign in to an app once from Integrations; then any form can run actions in it.
- [Add an action to a form](https://docs.formsai.dev/integrations/add-an-action) (Pro): For every completed response, create a contact, post a message, open a ticket or add a row, with answers filled into the fields.
- [Integration activity and retries](https://docs.formsai.dev/integrations/integration-activity) (Pro): Every action your forms ran, with why failures failed, and how to run them again.
- [Send responses to a webhook](https://docs.formsai.dev/integrations/webhooks) (Pro): FormsAI posts each completed response as signed JSON to your URL, with retries and a delivery log.
- [Verify webhook signatures](https://docs.formsai.dev/integrations/verify-webhook-signatures) (Pro): Check X-Forms-Signature with your webhook secret so you only accept requests that really came from FormsAI.
- [Use Zapier, Make or n8n](https://docs.formsai.dev/integrations/zapier-make-and-n8n) (Pro): Point a webhook at Zapier, Make or n8n to reach thousands of other apps.

## Payments
Take card payments in your forms through your own Stripe account, with no fee from FormsAI.

- [Connect your Stripe account](https://docs.formsai.dev/payments/connect-stripe): Paste your Stripe keys once; payment questions in any form then charge into your account.
- [Take a payment in a form](https://docs.formsai.dev/payments/take-a-payment): Add a Payment question, set the price, and the response only completes once Stripe confirms the charge.
- [Let people choose the amount](https://docs.formsai.dev/payments/let-people-choose-the-amount): Pay what you want, donations and tips: respondents type an amount at or above your minimum.
- [Charge a total calculated with logic](https://docs.formsai.dev/payments/charge-a-calculated-total): Build a price from answers with a number variable, then charge exactly that.
- [Refunds, receipts and test mode](https://docs.formsai.dev/payments/refunds-receipts-and-test-mode): Refund and email receipts from Stripe, and try payments with Stripe's test keys first.

## Calendars & bookings
Booking links like Cal.com: your availability, your calendars and video calls, and a page people book you on.

- [Calendars: booking links like Cal.com](https://docs.formsai.dev/calendars/calendars-overview): Make booking links, connect your calendar so you're never double-booked, and share one page where people pick a time.
- [Your booking page and its address](https://docs.formsai.dev/calendars/your-booking-page): One page lists your public links at /book/your-name; each link also has its own address.
- [Create and edit booking links](https://docs.formsai.dev/calendars/booking-links): A booking link has a title, a length, where you meet, its hours and its limits. Turn it on or off any time.
- [Set your availability and date overrides](https://docs.formsai.dev/calendars/availability): Weekly hours in your time zone, extra schedules for different links, and overrides for holidays and odd days.
- [Connect Google Calendar, Outlook and Zoom](https://docs.formsai.dev/calendars/connect-calendars-and-zoom): Check your calendars for clashes, add bookings to one of them, and make Meet, Teams or Zoom links automatically.
- [Manage bookings: join, move, cancel or try again](https://docs.formsai.dev/calendars/manage-bookings): See upcoming, past and cancelled bookings, move one to a new time or cancel it, and fix a booking whose meeting link failed.
- [What guests see when they book you](https://docs.formsai.dev/calendars/what-guests-see): A month calendar, times in their own zone, a short form, and a confirmation with the meeting link and add-to-calendar.
- [Scheduler question or booking link: which to use?](https://docs.formsai.dev/calendars/scheduler-or-booking-link): Use a booking link for meetings with your calendar and video calls; use a Scheduler question to book a slot as part of a form.

## Teams
Invite up to 3 teammates to build and read your forms, as editors or viewers.

- [Invite teammates](https://docs.formsai.dev/teams/invite-teammates) (Pro): Make an invite link for an editor or a viewer, send it however you like, and they join with their own account.
- [Roles: owner, editor and viewer](https://docs.formsai.dev/teams/roles-and-permissions) (Pro): Who can build, publish, read results, and manage billing, the team, domains and connected accounts.
- [Work in someone else's team](https://docs.formsai.dev/teams/work-in-a-team): Switch between your own forms and the teams you've joined from the workspace menu.
- [Remove a teammate or leave a team](https://docs.formsai.dev/teams/remove-or-leave) (Pro): Owners remove teammates; teammates can leave. Access ends straight away.

## Billing & plans
Free and Pro, upgrading, invoices, the monthly response limit, fair use, Lifetime and App Store subscriptions.

- [Free and Pro: what's included](https://docs.formsai.dev/billing/plans-and-limits): Free has every question type, logic, themes, payments and exports, for 3 active forms and 100 responses a month. Pro removes the limits and adds AI, a custom domain, webhooks, integrations, the API and a team.
- [Upgrade to Pro](https://docs.formsai.dev/billing/upgrade-to-pro): Upgrade from Plan & billing; checkout is handled by Polar and Pro switches on as soon as it's paid.
- [Change plan, update your card, get invoices or cancel](https://docs.formsai.dev/billing/manage-billing): Manage billing opens Polar's portal for your card, invoices, plan changes and cancelling.
- [When you reach 100 responses on Free](https://docs.formsai.dev/billing/monthly-response-limit): What respondents see, what you get told, and how to open your forms again.
- [Fair use on Pro](https://docs.formsai.dev/billing/fair-use): Pro is unlimited for normal use. Here are the safety ceilings and what isn't allowed.
- [Lifetime Pro](https://docs.formsai.dev/billing/lifetime-deal): Pay $59 once for Pro for as long as FormsAI exists. Limited to 30 founding members, with a waitlist.
- [Pro bought in the iPhone or iPad app](https://docs.formsai.dev/billing/pro-from-the-app-store): Buy Pro with your Apple Account in the app; manage or cancel it in Apple's settings.
- [What happens when Pro ends](https://docs.formsai.dev/billing/when-pro-ends): Downgrading never deletes anything: Pro features pause and Free limits apply to new forms and responses.

## API
The REST API: keys, forms, responses, webhook subscriptions, the response format and limits.

- [The FormsAI REST API](https://docs.formsai.dev/rest-api/api-overview) (Pro): Read forms and responses, create forms and subscribe webhooks from your own code, with an API key and JSON.
- [Create and revoke API keys](https://docs.formsai.dev/rest-api/api-keys) (Pro): Make a key in Settings → API, copy it once, and send it as a Bearer token.
- [Forms: list, read and create](https://docs.formsai.dev/rest-api/forms-endpoints) (Pro): GET /forms, GET /forms/:id and POST /forms, with the form object and the full form document.
- [Responses: list, read and delete](https://docs.formsai.dev/rest-api/responses-endpoints) (Pro): Page through completed responses with since, until and a cursor; read one with follow-ups; delete one for good.
- [Subscribe webhooks with the API](https://docs.formsai.dev/rest-api/webhook-endpoints) (Pro): REST hooks for Zapier-style tools: subscribe a URL to a form's responses, list them and unsubscribe.
- [The response and webhook payload](https://docs.formsai.dev/rest-api/response-format): Every answer comes with its question id, reference, type, title, raw value and readable text, in the API and in webhooks.
- [Rate limits and errors](https://docs.formsai.dev/rest-api/limits-and-errors) (Pro): 60 requests a minute per key, JSON errors with a message and a code, and what each status means.

## Mobile & Mac apps
Forms AI for iPhone, iPad and Mac: notifications, results, sharing, kiosk mode and the full builder on the desktop.

- [FormsAI for iPhone and iPad](https://docs.formsai.dev/apps/iphone-and-ipad): Get a notification for every response, read results, share a QR code, edit questions, run a kiosk and manage bookings from your phone.
- [Notifications on your phone](https://docs.formsai.dev/apps/notifications-on-your-phone): Choose which push notifications you get: new responses, spam, and problems with your forms.
- [Kiosk mode on iPad](https://docs.formsai.dev/apps/kiosk-mode-on-ipad): Hand an iPad to people at an event or a desk: the form fills the screen and starts over after each person.
- [FormsAI for Mac](https://docs.formsai.dev/apps/mac-app): The whole of FormsAI in its own window: the builder, results and responses, with exports straight into Downloads.
- [Android, Windows and Linux](https://docs.formsai.dev/apps/android-windows-and-linux): FormsAI works in any modern browser, so you can build forms and read responses on any device.

## Account & security
Your profile, sign-in methods, password, two-factor sign-in, emails from FormsAI and deleting your account.

- [Your profile and the emails FormsAI sends you](https://docs.formsai.dev/account/profile-and-email): Change your name, and choose the weekly digest. Per-form alerts are set on each form.
- [Change or reset your password](https://docs.formsai.dev/account/password): Change it in Settings (which signs you out everywhere else) or reset it by email.
- [Turn on two-factor sign-in](https://docs.formsai.dev/account/two-factor-sign-in): Ask for a code from an authenticator app each time you sign in with your password, with recovery codes as a backup.
- [Sign in with Google or Apple](https://docs.formsai.dev/account/google-and-apple-sign-in): Use your Google or Apple account instead of a password, on the web, iPhone, iPad and Mac.
- [Delete your account](https://docs.formsai.dev/account/delete-your-account): Delete your account and everything in it for good, from Settings on the web or Account in the app.

## Privacy
What FormsAI collects, GDPR and the DPA, retention, security, and cookies on your forms.

- [What FormsAI collects from respondents](https://docs.formsai.dev/privacy/what-respondents-share): Their answers, a few response details, and an anonymous visitor id. No IP addresses and no tracking cookies.
- [GDPR and the data processing agreement](https://docs.formsai.dev/privacy/gdpr-and-the-dpa): FormsAI is your processor for respondents' answers. The DPA, sub-processors and your responsibilities.
- [How long data is kept](https://docs.formsai.dev/privacy/data-retention): Everything stays until you delete it, with automatic deletion per form if you want it.
- [How FormsAI keeps data secure](https://docs.formsai.dev/privacy/security): Encryption, hashed passwords, private files, spam protection and the checks on every request.
- [Cookies and tracking on your forms](https://docs.formsai.dev/privacy/cookies-and-tracking): Public forms set no tracking cookies and load no ad or analytics scripts. Here's what they do store.

## More
- [Full text of every article](https://docs.formsai.dev/llms-full.txt)
- [FormsAI marketing site](https://formsai.dev/) and its [llms.txt](https://formsai.dev/llms.txt)
- Support: support@shaheercare.com