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Manage bookings: join, move, cancel or try again

See upcoming, past and cancelled bookings, move one to a new time or cancel it, and fix a booking whose meeting link failed.

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Calendars → Bookings lists bookings by day, with Upcoming, Past and Cancelled. Each shows the guest, the link, the time and a Join button for video calls.

Move a booking

  1. Open the booking and choose to move it.
  2. Pick a new open time from the next two weeks.
  3. Confirm. The guest gets an email with the new time, and the calendar event and Zoom meeting move too.

Cancel a booking

Choose Cancel this booking?, optionally write a message (it's included in the email), and confirm. The guest is told, and the meeting and calendar event are removed.

Try again

If a provider failed when the booking was made (for example Zoom was down), the booking still stands and your email says what went wrong. Try again makes the missing pieces and sends the guest an update.

The iPhone app can move and cancel bookings too.

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