Net Promoter Score®
The standard 0–10 “how likely are you to recommend us” question, with your NPS worked out in Results.
Every plan
NPS is a fixed 0–10 scale. Edit the end labels on the canvas (they start as “Not likely” and “Very likely”).
How the score is calculated
Results groups answers into Detractors (0–6), Passives (7–8) and Promoters (9–10). Your NPS is the percentage of promoters minus the percentage of detractors, from −100 to +100.